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001-es BibID:	BIBFORM074779
Első szerző:	Palatinus Brigitta (közgazdász)
Cím:	International passanger survey at the Airport Debrecen : Main characteristics of departure visitors from AD / Palatinus Brigitta
Dátum:	2014
ISSN:	1789-221X 1789-7874
Megjegyzések:	The main reason of the research is to make a survey of the habits of foreign visitors arriving in Debrecen by air andtheir satisfaction. What was experienced in 2013 regarding low foreign proportion is also noticable in 2014. In the examined twomonths, of the whole passenger traffic between London and Debrecen only 10-15% is tourism by foreign visitors. There was notany information before about consumption of tourists arriving in Debrecen by air. In the course of my research I was examiningthe main elements of consumptions. From the gathered infromation from the questionaires it can be ascertained that on manyoccasions service providers failed to accomplish satisfying levels, quality. Underachievement occured and the experience of thevisitors was worse than their expectations. This gives reasons for the indicators detailed analysis. The results of the satisfactiontest might be an essential basis to further develop the city's tourist products and services in the future. Personal experience ofeither visitors satisfaction or dissatisfaction, gets stored as a memory which influences future decisions on travelling. Becauseof this the city has to make an effort to provide higher standards of quality to people travelling into Debrecen by air from thefirst moment of arrival till the last moment of departure and leave satisffied.
Tárgyszavak:	Társadalomtudományok Gazdálkodás- és szervezéstudományok idegen nyelvű folyóiratközlemény hazai lapban visitor airport, satisfaction expection questionnaire
Megjelenés:	Apstract. - 8 : 4 (2014), p. 43-49. -
Internet cím:	Szerző által megadott URL DOI Intézményi repozitóriumban (DEA) tárolt változat
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