Találati lista | Tudóstér

001-es BibID:	BIBFORM120625
Első szerző:	Elmohandes, Nirmeen (PhD student, Business and Management)
Cím:	Exploring the viability of service robots in performing human aesthetic labour in the hospitality industry / Nirmeen Elmohandes, Pető Károly
Dátum:	2023
ISSN:	1585-6216 2560-2322
Megjegyzések:	This literature review seeks to investigate the value of human aesthetic labour in light of the growing deployment of robotic service workers. As automation continues to advance and replace human workers in a variety of industries, including service industries such as retail, hospitality, and entertainment, the role, value and the significance of aesthetics and the human touch grows. Due to the contemporary nature of the topic, researchers combed databases like Scopus, Web of Science, and Google Scholar for relevant articles using terms like "human aesthetic labour," "robotic service workers," and "service industry." This review will investigate the extent to which the rise of robotic service workers has altered the perception and value of human aesthetic labour. The findings of this research review will contribute to the ongoing discussion on the future of work in the service industry and provide businesses with insights on the significance of preserving human aesthetic labour and its impact on customer and guest experience as well as business performance. This literature review seeks to investigate the value of human aesthetic labourin light of the growing deployment of robotic service workers. As automation continues to advance and replace human workers in a variety of industries, including service industries such as retail, hospitality, and entertainment, the role, value and the significance of aesthetics and the human touch grows. Due to the contemporary nature of the topic, this paper follows the previous comprehensive literature papers methodology; the researchers looked for relevant articles using terms like "human aesthetic labour," "robotic service workers," and "service industry" in relevant databases like Scopus, Web of Science, and Google Scholar. These are the primary academic databases for tourism and hospitality studies available online. Research papers and academic studies published in English between the years 2000 and 2023 were considered for this search, with a particular emphasis on the topic of the value of human aesthetic labour in the context of the increasing prevalence of robots in the service sector. The findings of this research review will contribute to the ongoing discussion on the future of work in the service industry and provide businesses with insights on the significance of preserving human aesthetic labour and its impact on customer and guest experience as well as business performance.
Tárgyszavak:	Társadalomtudományok Gazdálkodás- és szervezéstudományok idegen nyelvű folyóiratközlemény hazai lapban folyóiratcikk Aesthetic labour Service robots Human labour Robot aesthetics
Megjelenés:	Economica. - 14 : 1-2 (2023), p. 60-68. -
További szerzők:	Pető Károly (1958-) (agrármérnök)
Internet cím:	DOI Intézményi repozitóriumban (DEA) tárolt változat
Borító:
Saját polcon: